Enterprise

• Your board doesn’t want chatbots - they want growth. • AI is a high-stakes bet on productivity, and playing small is the real risk. • Credit: NASA Your board is going to ask you

• The last two weeks have been a doozy for the software industry, as the historicsell-off of SaaS sharesin early February reignited an ongoing concern in revenue operations (RevOps

• I would change these 16 settings ASAP - here’s why Follow ZDNET: Add us as a preferred source on Google. • ZDNET’s key takeaways - Your TCL TV may not be optimized for home right

• Cutting SaaS licenses may save money fast, but without clear ownership and process, you’ll just trade spend for chaos. • Credit: wutzkohphoto / Shutterstock When I was brought in

• ‘ZDNET Recommends’: What exactly does it mean? • ZDNET’s recommendations are based on many hours of testing, research, and comparison shopping. • We gather data from the best ava

• SAP has launched our new defense innovation hub, a dedicated environment designed to accelerate secure, mission-ready results across the defense ecosystem. • The hub brings toget

• AI’s energy wake-up call Why AI’s insatiable demand for power is a constraint that should matter to the enterprise AI strategy. • For the last couple of years, enterprises have d

• ‘ZDNET Recommends’: What exactly does it mean? • ZDNET’s recommendations are based on many hours of testing, research, and comparison shopping. • We gather data from the best ava

• 7 tips for shedding a back-office IT mentality Today’s CIOs routinely interact with vendors, customers, service providers, and many other front-facing parties. • So, now is the t

• AI won’t break the enterprise by failing - it will break trust when leaders can’t explain why it made a decision they’re expected to defend. • Credit: Bojan Milinkov / Shuttersto

• AI in customer service: Not the cost-saver you think Is artificial intelligence a job killer? • Not for customer support, Gartner says. • The fear that AI will replace human jobs

• AI is about to get really weird. • CIOs better be prepared. • Want an AI forecast that’s a sure bet? • Try this: If there’s no reason an AI can’t do something, you can bet a futu

• Samsung Unpacked 2026: 5 biggest rumors I found on Galaxy S26 Ultra, Buds 4 Pro, more The Samsung Galaxy S25 series was unveiled at last year’s winter Unpacked event. • Follow ZD

• Use high‑speed HDMI cables to avoid signal loss and ensure full resolution. • Enable HDR and set TV to the correct HDMI input mode for best color accuracy. • Disable HDMI‑CEC to

• ‘ZDNET Recommends’: What exactly does it mean? • ZDNET’s recommendations are based on many hours of testing, research, and comparison shopping. • We gather data from the best ava

• Giving AI ‘hands’ in your SaaS stack How startups let agents take actions without creating a security incident. • I also don’t trust them with write access. • That’s not a philos

• Don’t rip and replace PeopleSoft - pair it with emerging tech instead Instead of ripping out PeopleSoft, smart CIOs are building around it, adding AI and real-time tools without

• The goal is clear for Royal Greenland and its more than 40 plants and factories along the coast of Greenland and Atlantic Canada: a more standardized, cloud‑based landscape with

• The carbon cost of an API call Why GreenOps is the next critical metric for AI architecture. • Imagine opening your monthly cloud invoice and seeing a 200% spike in a single line

• Award program celebrates IT’s rising stars Nominations are now open. • The submission deadline is March 31, 2026 11:59 PM ET. • No mere back-office operator, today’s successful C

• The transition to S/4HANA represents a transformation for the entire company. • The associated challenges can be effectively managed by addressing them early and with a holistic

• AI’s true worth lies in reshaping workflows, not merely trimming task times. • Measure impact through customer value, revenue lift, and model innovation. • Short‑term headcount c

• Taming agent sprawl: 3 pillars of AI orchestration AI agents are popping up everywhere, but without a conductor, they clash, waste money and create more problems than they solve.

• What CIOs are working on, Part 3 of 4 Inpreviouspostsin this series, I covered core modernization and data and AI foundations. • In this third part, I turn to the IT operating mo

• To adopt AI quickly, or safely? • Datacom says you don’t have to choose one over the other A methodology that pairs human expertise with AI agents is helping organisations modern

• AI will likely shut down critical infrastructure on its own, no attackers required A new report from Gartner argues that by 2028, misconfigured AI will shut down the national cri

• FTC digs deeper into Microsoft’s bundling and licensing practices The federal agency has begun issuing CIDs to Microsoft competitors in the business software and cloud computing

• Stephanie Losee had been a people manager at Salesforce for three months when she realized she was about to miss a critical deadline. • Employee performance evaluations were due

• What We Know Workday just announced itsnew CEO,and, well, he isn’t really new at all. • Aneel Bhusri is returning as CEO after two years as executive chair. • The move follows a

• Kyndryl offers policy-as-code to tackle regulatory snares The company is struggling with compliance issues of its own. • Kyndryl is offering help to companies wanting to use AI i

• Solving enterprise AI’s ROI problem How Behavioral Agent Automation is redefining how organizations design, build, and scale automation. • By now, everyone has seen theMIT figure

• AI introduction can lead to employee burnout Early efficiencies from AI can soon disappear, research finds. • We’ve all seen the claims: AI makes our work easier and is going to

• AI is redefining entry-level tech roles - here’s what CIOs need to change now AI readiness is a workforce design problem, not just a technology one. • We’ve all seen the headline

• ServiceNow acquires Pyramid Analytics to boost self-service analytics Pressure from rival SaaS vendors is forcing ServiceNow to strengthen its capabilities in enterprise transfor

• The revenue enablement platform (REP) market just crossed a pivotal threshold. • In the span of six months, we’ve seen two major mergers: first,Showpad and Bigtincanand, now,Seis

• How AI and ML are transforming investment banking’s future Markets move in milliseconds - humans don’t. • AI & ML close the gap between market speed and human decision-making. •

• What Is The AI Divide In Data Centers, Semiconductors, And Sovereignty? • TheAI dividerepresents a strategic inflection point for global business. • Those without these resources

• From time to time, Forrester publishes what we callaccelerate content: material intended not to explainwhysomething matters but to help organizations actuallydoit. • Our newlyupd

• Virtual events remain, but pandemic-style multiday events are fading. • Marketers favor sub-60-minute webinars, with 43% planning more. • Repurposing content extends event life,

• The headlines concerning AI have been focused on traffic: When buyers use AI instead of search, they are one-tenth as likely to click through to your website, and with business b

• Forrester’s just-releasedUS Tech Forecast 2026: What It Means For Retailresearch shows that US retailers will increase their technology budgets to $113 billion in 2026 - up 6.6%

• Our latestUS Tech Forecast 2026: What It Means For Governmentreport projects that technology spending for the entire US government sector, including staff costs, will reach $357

• The automotive industry has always been a bellwether for technological change. • From mass production to lean manufacturing, from embedded software to connected vehicles, each wa

• FinovateEurope 2025focused on proving that AI agentscouldwork. • Returning to London on February 10-11 this year, the focus shifted to operationalizing agents safely, compliantly

• For years, many enterprise architecture (EA) teams operated in isolation, building elaborate frameworks that few understood and even fewer used. • Then something shifted: Archite

• LIV Golf Launches ‘Fan Caddie’ Powered by Salesforce’s Agentforce 360: A Personalized AI Agent That Reimagines the Global Golf Fan Experience

• MUNICH - SAP SE (NYSE: SAP) today opened its defense innovation hub in Munich, Germany, underscoring its long-term commitment to strengthening digital readiness as a core element

• Salesforce signs definitive agreement to acquire Cimulate, boosting AI-driven product discovery. • Acquisition strengthens Agentforce Commerce, accelerating search and discovery

• Share this post Keep up with us Summary Orchestrate enterprise agents from a single entry point with Agent Bricks Supervisor Agent, now GA.Govern data, models, and tools with Uni

• Gemini Enterprise Agent Ready (GEAR) program now available, a new path to building AI agents at scale Vice President, Product Marketing Vice President, Global Solutions & Industr

• Key Takeaways Petaluma Creamery successfully revitalized its cheesemaking operation by replacing manual, paper-based processes with Agentforce. • By using generative AI for predi

• Joule with SAP Signavio now GA, delivering an AI‑driven process companion. • It turns siloed data into intelligent, connected workflows across SAP and non‑SAP systems. • AI agent

• Enterprise technology marketplaces are rapidly transforming from simple catalogs into operational centers for AI and automation. • Yet many organizations are struggling with frag

• Naturipe Farms knows berries. • The grower-owned company produces sustainably grown berries including strawberries, raspberries, blackberries, blueberries, and cranberries, and d

• SAP has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Personalization Engines for the seventh time in a row. • We believe this recognition reflects the conti

• SAP has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Personalization Engines for the seventh time in a row. • We believe this recognition reflects the conti

• As we enter 2026, volatility and uncertainty have accelerated rather than eased, which puts additional pressure on global supply chains. • At the same time, we are hearing from s

• As agent adoption hits critical mass, 96% of IT leaders say AI agent success depends on integration across systems IT leaders are turning to API-driven architectures to connect m

• We are pleased to share that for the eighth consecutive year, Gartner has named SAP a Leader in its Magic Quadrant for Configure, Price, and Quote Application Suites. • SAP CPQ e

• SAP CPQ named Leader in Gartner 2025 Magic Quadrant for CPQ, 8th consecutive year. • Enables complex organizations to generate quick, accurate quotes across multiple channels and