• ServiceNow acquires Pyramid Analytics to boost self-service analytics Pressure from rival SaaS vendors is forcing ServiceNow to strengthen its capabilities in enterprise transformation. • ServiceNow has agreed to acquire Pyramid Analytics, the developer of a data preparation and analytics platform, to boost its existing business intelligence (BI) and self-service analytics capabilities. • “Most analytics tools force business users to wait on data teams for answers. • Pyramid Analytics will change this by letting users query data conversationally by asking questions,” the companies said in a joint statement. • Self-service analyticsas aBIapproach has been gaining traction among enterprises as it allows non-technical users to independently access, visualize, and analyze data through intuitive tools, speeding up decision-making, improving data literacy and productivity, and reducing reliance on IT for routine reporting. • Beyond operational reporting Analysts see Pyramid Analytics’ capabilities augmenting those of ServiceNow, moving it beyond its workflow silo towards enterprise-wide BI capabilities.

Article Summaries:

  • Pressure from rival SaaS vendors is forcing ServiceNow to strengthen its capabilities in enterprise transformation. Credit: JHVEPhoto / Shutterstock ServiceNow has agreed to acquire Pyramid Analytics, the developer of a data preparation and analytics platform, to boost its existing business intelligence (BI) and self-service analytics capabilities. “Most analytics tools force business users to wait on data teams for answers. Pyramid Analytics will change this by letting users query data conversationally by asking questions,” the companies said in a joint statement. Self-service analytics as a

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