• Last week, software providerZohohosted its annual ZohoDay analyst event, with several Forrester analysts in attendance. • Zoho celebrates its 30th anniversary in 2026 and announced some milestones in its opening session: 1 million customer organizations, 150 million users globally, 19,000 employees globally, and over 60 apps across multiple technology markets. • Zoho continues to see revenue growth across the globe, leveraging a freemium model that gets its apps into the hands of users at no cost, converting them to customers and then upselling/cross-selling additional modules. • Growth in developing regions, such as India, Middle East/Africa, Brazil, and Latin America, now outpaces the rate of growth in established markets, with partners playing an increasingly important role. • In markets such as North America and Europe, vertical strategies are emerging, going deeper into sectors like real estate and insurance as well as in franchise businesses such as retail, hospitality, or business services. • Key Product Announcements AppOS is a major next step in the consolidation of the underlying platform.The 60-plus apps across the Zoho portfolio already share a common platform and are designed to be well integrated.

Article Summaries:

  • Zoho celebrated its 30th anniversary at ZohoDay 2026, announcing 1 million customer organizations, 150 million users, 19,000 employees and 60+ apps. The company highlighted continued global revenue growth driven by a freemium model that upsells additional modules, with accelerating adoption in emerging markets and deeper vertical strategies in North America and Europe. Key product launches include AppOS, a unified platform for building AI‑assisted custom apps, and a new ERP offering that will debut in the U.S. late 2026 with modules for billing, payroll, and inventory. Zoho Workplace remains the fastest‑growing unit, seeing a 120 % YoY migration from Google Workspace.

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