• Salesforce has announced support forAnthropic’s Model Context Protocol (MCP) Appswith the launch of new, bi-directional extensions in Claude. • Starting withSlackand expanding acrossAgentforce 360, these will enable customers to bring critical Salesforce context directly into Claude and seamlessly leverage the outputs in Salesforce without compromising safety or security. • Large Language Modelsthat power AI assistants like Claude can reason and generate insights but rely on extensions to operate in business environments. • These extensions bring trusted business data and governed actions directly into Claude, providing the context needed to support relevant outcomes. • Salesforce provides the trusted customer context, guardrails, and workflow logic that allow Claude to produce highly personalized, relevant outcomes. • These new extensions are made possible with Anthropic’s MCP Apps, which extend the Model Context Protocol, an open standard for securely connecting AI systems to external tools and data.
Article Summaries:
- Salesforce has announced support for Anthropic’s Model Context Protocol (MCP) Apps with the launch of new, bi-directional extensions in Claude. Starting with Slack and expanding across Agentforce 360, these will enable customers to bring critical Salesforce context directly into Claude and seamlessly leverage the outputs in Salesforce without compromising safety or security. Large Language Models that power AI assistants like Claude can reason and generate insights but rely on extensions to operate in business environments. These extensions bring trusted business data and governed actions dire
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