• Observability APM Infrastructure Monitoring Log AI DEM Security News Observability APM Infrastructure Monitoring Log AI DEM Security News Observability APM Infrastructure Monitoring Log AI DEM Security News Observability APM Infrastructure Monitoring Log AI DEM Security News Everything, Everywhere, All At Once The importance of monitoring all application tiers and infrastructure BySteve Cunnew, Technical Success Manager I have been working in the Observability and Customer Experience areas for over 25 years now. • In that time I have helped customers (and in some cases the companies that employed me) to improve the performance of their applications and provide better experiences for their customers, providing a significant ROI on their spend. • In that time it became very obvious to me that there are some key points about observability that apply to everyone, so I am writing about them in these blog posts to share them with you in the hope that many more of you can benefit. • Monitor everything The first key lesson is the importance of monitoring everything that is involved in the application or service, and not presuming that something doesn’t need to be monitored because it’s not considered an important or significant component. • Let me provide a real world example from a number of years ago… A true story On a trip to South Africa to provide enablement on database monitoring and performance tuning for a customer in the financial services sector, I was asked if I could first help resolve a performance issue that had been occurring intermittently. • The request came in just as I was being picked up from the airport by a colleague after an overnight flight without much sleep, and the problem had just started happening again so it was urgent.

Article Summaries:

  • The blog post, titled “Everything, Everywhere, All At Once,” recounts the author’s 25‑year career in observability and customer experience. He stresses that effective monitoring must cover every component of an application, not just the obvious ones. Using a real case from a South African financial‑services client, he explains how a performance issue was traced to a file server that was not being monitored; antivirus scans on that server caused high CPU and disk usage, delaying document retrieval. The post concludes that the primary goal of observability is to provide clear insight into how all parts of a system interact, enabling rapid identification and resolution of performance problems.

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