• Direct Customer to ISV Rearchitecture Guide Time to read: One of the first decisions every customer makes when they’re getting started with Twilio is whether to register as a direct or ISV customer • This determination has a profound impact on how you architect your Twilio account with subaccounts, A2P campaigns, and phone numbers; if done incorrectly, it can lead to problems with compliance and billing that will only get worse as you scale • If you’ve realized that you’re in this predicament, we’re here to help • This blog post will provide step-by-step instructions on how to change your Twilio architecture from that of a Direct customer to an ISV customer • ISVs, or independent software vendors, are customers that embed Twilio APIs into their software solutions to power digital communications, and then resell this software to other businesses • In the context of Twilio Messaging, this typically means that when an end user receives a message sent from your Twilio account, they believe they are interacting with one of your clients and are likely unaware that the ISV is facilitating the interaction

Article Summaries:

  • Direct Customer to ISV Rearchitecture Guide Time to read: One of the first decisions every customer makes when they’re getting started with Twilio is whether to register as a direct or ISV customer. This determination has a profound impact on how you architect your Twilio account with subaccounts, A2P campaigns, and phone numbers; if done incorrectly, it can lead to problems with compliance and billing that will only get worse as you scale. If you’ve realized that you’re in this predicament, we’re here to help! This blog post will provide step-by-step instructions on how to change your Twilio

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